Residents Shape Future at Coronation House

At Coronation House in Thetford, resident involvement is at the heart of everything we do. Our commitment is to ensure residents feel safe and valued, encouraging them to voice their concerns and challenge management. This dedication creates a thriving, warm environment where everyone feels at home.

Recently, Coronation House held an engaging Resident Committee meeting aimed at fostering open communication and collaboration. These meetings are designed to give every resident a platform to express their views on various aspects of their daily life and care. Topics discussed included the dining experience, housekeeping, care needs, team recognition, governance, hairdressing, and manicures.

The meeting was lively, with residents eagerly participating and sharing their thoughts. One resident, Mrs. Smith, shared her delight about the new menu options, praising the chef for the delicious meals. Another resident, Mr. Brown, commended the housekeeping staff for their meticulous work in keeping the home spotless.

The sessions, which can last up to two hours, are more than just discussions—they are a cornerstone of our ongoing mission to continually improve our services. Encouraging resident feedback allows us to make meaningful changes that enrich the lives of everyone at Coronation House.

Such initiatives not only enhance the quality of care but also build a sense of belonging and appreciation among residents. Knowing their voices are heard and valued makes a world of difference.

Choosing a home for your loved one is a significant decision. At Coronation House, we strive to create a nurturing environment where residents can flourish, knowing they are in capable and compassionate hands.