Night Care Manager

Key Responsibilities 

• To act as the person in charge of the home out of office hours or in the absence of the General or Assistant General Manager.
• To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. 
• Responsible for understanding and complying with statutory and legal requirements that are relevant, including; Health & Safety, COSHH, all aspects of the Health & Social Care Act.
• To participate in the formulation of individual care plans for each resident and administer medication to residents as prescribed, accurately maintaining appropriate records for both. 
• To always be alert to residents physical and mental well being, immediately dealing with and reporting any changes in a resident’s condition. Liaising with other care professionals as required.
• To respect and maintain confidentiality of resident’s personal information at all times, this includes resident’s behaviour and actions and any incidents that may occur in the course of day-to-day care.
• Ensure that all care teams and other staff are understanding and patient towards residents and their needs, and encourage, assist and support residents to participate in leisure activities as appropriate to the individual, ensuring their social and emotional needs are met. 
• Undertaking general care assistant duties throughout the home as needed. 
• To be an active and encouraging senior member of the care team, responsible for running team meetings, ensuring good communication and leading the induction and training of newly appointed care assistants.
• Participate in the sales and marketing of the home in order to maintain an adequate capacity of residents in the home with the correct ratio of skilled, trained staff.
• To lead the care team to support the Lifestyle team with activities.
• To be able to undertake other tasks deemed appropriate by the General Manager.

You must have the following qualifications

• Minimum of 3 years working in a caring environment
• NVQ3 in Direct Care

We are looking for someone with the following experience

• Broad experience of managing people, service and quality to achieve performance targets
• Extensive experience of care delivery within the Care Home environment and must demonstrate a caring/service ethos
• Experience of managing staff
• Experience in meeting regulatory requirements
• Knowledge of evidence-based practice and audit techniques
• Good understanding of P&L structure and budget management

We are looking for someone with the following technical skills

• Excellent organisational and leadership skills
• Excellent communication skills both written and verbal
• Good analytical and judgement skills
• Able to work under pressure to meet deadlines
• Ability to maintain and enhance effective working relationships
• Ability to contribute to, monitor and implement changes that improvement service delivery and outcomes for residents
• Able to set and audit standards
• Ability to plan allocate and evaluate own work
• IT literate
• Decision Making & Judgement
• Negotiating and Influencing
• Flexibility & Resilience

The ideal candidate will have personal qualities

• Good numeric and literacy skills 
• Basic budgeting and accountancy skills
• A warm and friendly disposition
• Strong team player
• Good communication skills, able to put others at ease
• Supervisory/leadership skills 
• Willing to develop management skills
• Reliable and punctual

This job description is subject to regular review and appropriate modification.